bd66 Privacy Policy

Welcome to bd66, Bangladesh's trusted online casino and sports betting platform. Your privacy matters deeply to us. This Privacy Policy explains how bd66 collects, processes, uses, stores, and protects the personal information you provide when you visit our website, create an account, place bets, or interact with any of our services.

By accessing or using bd66's platform — whether through a desktop browser or mobile device — you acknowledge that you have read, understood, and agreed to the data practices described in this document. If you do not agree with any part of this policy, we respectfully ask that you discontinue use of our platform.

bd66 collects certain personal and non-personal information to operate our platform effectively, verify your identity, process transactions, and comply with applicable regulations. The categories of data we collect include:

• Identity information: full name, date of birth, gender, and government-issued ID details for KYC verification.
• Contact information: email address, phone number, and city of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Financial information: payment method details used for deposits and withdrawals, including bKash, Nagad, Rocket, and Upay transaction references (we do not store full bKash/Nagad PINs or card numbers directly).
• Account and usage data: username, login timestamps, betting history, game preferences, session duration, and wagering activity.
• Technical data: IP address, device type, browser type and version, operating system, referring URL, and geolocation data where permitted.

We collect this data directly from you (through registration forms and account activity), automatically (through cookies and tracking technologies), and occasionally from trusted third-party verification partners required for responsible gaming compliance.

bd66 uses the personal data we collect solely for legitimate, clearly-defined purposes. We do not sell your data to third parties for marketing. The specific purposes for which we process your information are:

• Account creation and management: to register your account, verify your identity in line with KYC requirements, and maintain your profile.
• Transaction processing: to securely process deposits and withdrawals via bKash, Nagad, Rocket, and other supported local payment methods.
• Customer support: to respond to your enquiries, resolve disputes, and provide assistance via our support channels.
• Platform improvement: to analyse usage patterns, fix technical issues, and improve the overall betting and gaming experience for Bangladeshi users.
• Responsible gaming compliance: to monitor betting activity for signs of problematic gambling and to enforce self-exclusion requests or deposit limits you set.
• Communications and promotions: to send you relevant promotional offers, seasonal bonuses (such as Eid or Pohela Boishakh specials), and service updates — you may opt out at any time.

bd66 uses cookies and similar tracking technologies to enhance your browsing experience, remember your session preferences, and analyse site traffic. Cookies are small text files stored on your device by your browser. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until they expire or you delete them).

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the bd66 platform, such as keeping you logged in or remembering your game preferences. We do not use cookies to serve third-party advertising.

bd66 does not sell, trade, or rent your personal information to outside parties. We may, however, share specific data with trusted partners where strictly necessary to operate our services:

• Payment processors: transaction data is shared with bKash, Nagad, Rocket, Upay, or relevant bank partners solely to complete your deposit or withdrawal request.
• Identity verification providers: limited identity data may be shared with KYC partners to verify your age and identity as required for responsible gaming compliance.
• Legal and regulatory authorities: where required by applicable law, we may disclose information to law enforcement or regulatory bodies in response to a lawful request.

All third-party partners with whom we share data are contractually obligated to protect your information and use it only for the specific purpose for which it was shared. We require that all partners maintain data security standards equivalent to our own.

bd66 retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Account data is typically retained for a minimum of five years from the date of your last transaction or account activity, in line with standard financial record-keeping requirements.

If you request deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, except where we are required to retain certain information by law or for the prevention of fraud and abuse. Anonymised or aggregated data that cannot identify you personally may be retained indefinitely for analytical purposes.

As a bd66 user, you have specific rights regarding your personal data. We are committed to honouring these rights in a timely and transparent manner. Your rights include:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any of your personal data is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure: subject to legal retention requirements, you may request that we delete your personal data and close your account.
• Right to restrict processing: in certain circumstances, you may ask us to limit how we use your data while a dispute or query is resolved.
• Right to opt out of marketing: you may unsubscribe from promotional communications at any time by contacting our support team or using the opt-out link in any email we send you.

To exercise any of these rights, please contact our support team using the email address provided in the Contact section of this policy. We will respond to all valid requests within 30 days.

bd66 takes the security of your personal data seriously. We employ a combination of technical, administrative, and physical safeguards to protect your information from unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure data storage with access controls, regular security audits, and staff training on data protection best practices.

While we take all reasonable precautions, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights or freedoms, we will notify affected users as quickly as reasonably practicable and take immediate steps to contain the incident. We encourage all users to choose strong, unique passwords for their bd66 account and to avoid sharing login credentials with anyone.

From time to time, bd66 may reference or display content from third-party providers such as game studios (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt) in our platform. Please be aware that these third-party providers operate under their own privacy policies, and bd66 is not responsible for the data practices of external parties. We strongly recommend reviewing the privacy policies of any third-party services you interact with.

When you make a deposit or request a withdrawal on bd66, your transaction is processed through trusted local payment gateways including bKash, Nagad, Rocket, and Upay. These payment providers handle the actual transfer of funds and are subject to their own security and privacy standards. bd66 records transaction references, amounts, timestamps, and payment method types for account management and dispute resolution purposes.

We do not store complete bKash or Nagad account PINs, full card numbers, or any sensitive authentication credentials on our servers. All financial data at rest is encrypted. If you believe your payment details have been compromised, please contact our support team immediately at [email protected] and consider resetting your mobile banking PIN through your provider's official app.

bd66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notice. Your continued use of bd66 after any such update constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. The most current version of this policy will always be available at https://bd66.cam/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bd66 handles your personal data, our support team is available to assist you. We aim to respond to all privacy-related enquiries within 30 days of receipt.

You can reach us by email at [email protected]. Please include your registered username and a brief description of your request so we can assist you as efficiently as possible.